– Foot Health – Cancellation/Rescheduling Policy

Cancellations and Rescheduling – All Appointments

We kindly ask for a minimum of 48 hours notice to cancel or reschedule an appointment. This allows us to manage our schedule and accommodate other clients with the same level of exclusivity and care. For cancellations or rescheduling requests made less than 48 hours before the appointment, the following applies:

*Less that 48 hours notice – 50% of treatment fee
*Less than 24 hours notice/non-attendance – 100% of treatment fee

Late Arrival – Clinic Appointments

In the event of a late arrival, we will make every effort to accommodate you, but please be aware this may necessitate adjustments to your treatment duration or change the appointment date. The full treatment fee for the appointment will be payable whether or not we can accommodate you.

Missed Appointments – All Appointments

In cases of no-shows without prior notification, the full treatment fee for the appointment will be payable. We carefully prepare for each appointment, and a missed session without notice prevents us from extending our services to other clients.

Consideration for Unforeseen Circumstances – All Appointments

We understand that life can be unpredictable. Please inform us at your earliest convenience if you have any extenuating circumstances. We will consider these situations sympathetically and try our best to accommodate your needs.